Privacy Policy
Last updated: October 2026
This policy explains why and how Kismatlines uses your data, how long we keep it, and your rights (aligned with the DPDP Act 2023).
What we collect
Birth details: date, time (optional), place with coordinates/timezone, and your name (used for address and numerology).
Derived scan features: palm/face ratios and classifications. For the face report, a cropped portrait uploaded at checkout (deleted as soon as the PDF is generated). Landmarks and meshes are never uploaded.
Technical data: browser/device type, referral/UTM parameters and a hash of your IP (raw IP is never stored).
At checkout: your email address (required — it is your account and the delivery address for the report) and, from Razorpay, phone/payment details.
Why and how
To create and deliver your report, process payment, issue the GST invoice and prevent fraud.
Calculations run on our own deterministic engine; limited, non-sensitive calculation data is sent to an AI service for section writing only.
How long
Retention — guest data (no purchase): deleted automatically within 48 hours; you can delete it instantly with “Start fresh”.
Face portrait: removed from the server as soon as the report PDF is generated; the report PDF itself expires after 90 days.
After purchase: the report and birth details auto-delete after 90 days (or earlier on request).
Account (email): stays linked to your orders so repeat purchases and support work; removable on request.
Invoices, orders and payment records are retained as required for tax and accounting law.
Analytics events: 180 days; calculation cache: 180 days.
Who we share with
Razorpay (payments), AWS S3/SES (report files and email) and OpenRouter (section writing) — only the data needed for each task. We never sell your data.
Your rights
Access, correction and erasure. Contact us for confirmation, or write to our support team.
Grievance officer: Grievance Officer, CLICKMAKER IT SOLUTIONS LLP — grievance@kismatlines.in.
Support: support@kismatlines.in
Children
The service is not intended for users under 18 and we do not knowingly collect children’s data.
Support:support@kismatlines.in
This report is generated using software and AI based on traditional astrology and palmistry rules. It is for guidance and entertainment, not scientific fact, and not medical, legal or financial advice. Results are not guaranteed. The service is intended for users aged 18 and above.